How can I get a refund?

If you, for any reason, want to get a refund on a purchase, you can contact the Store you made the purchase on.

For App Store:

1. Sign in to reportaproblem.apple.com.

2. Tap or click "I'd like to," then choose "Request a refund."

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit.

For Google Play:

1. Go to play.google.com.
2. At the top right, click your Profile picture.
3. Click Payments & subscriptions.
4. For the order you want to return, click Report a problem.
5. Select the option that describes your situation.
6. Complete the form and note that you'd like a refund.
7. Click Submit.